59 Best AI Customer Service Tools [2024]
AI Customer Service tools are applications that use artificial intelligence technology to automate and enhance customer service interactions.
Use cases:
- Chatbots: AI-powered chatbots can engage in natural language conversations with customers to answer frequently asked questions and provide quick solutions.
- Voice assistants: Voice assistants such as Amazon's Alexa or Google Assistant can be integrated with customer service tools to provide hands-free customer support.
- Personalized recommendations: AI algorithms can analyze customer data to provide personalized product recommendations and solutions to common issues.
- Sentiment analysis: AI can analyze customer feedback to determine customer sentiment and identify areas for improvement in customer service.
This category of tools is helpful for businesses looking to improve their customer service and automate routine tasks, saving time and resources.
Paka AI
Paka AI is a voice AI phone bot that can answer customer calls, provide information, and route calls...
Answera
Improve your company's customer service with Answera - the AI-powered tool that generates well-writt...
Octocom
Boost conversion rates with GPT-powered chatbots optimized for eCommerce. Instant 24/7 product expla...
Watermelon Pulse
Discover the power of GPT-4 supported AI chatbots for exceptional customer service. Empower your tea...
Instantanswers
Instant Answers is an AI-powered chatbot builder that allows you to easily train and customize a cha...
Regie
Regie.ai uses generative AI & automation to make sales prospecting easier for businesses & better fo...
ZipChat AI
The only GPT4 powered chatbot specifically built to increase E-Commerce sales. While other bots are ...
Tiledesk
Boost customer engagement with Tiledesk. Discover our conversational automation ready to use. Person...
Adobe Sensei
Inteligência preditiva da Adobe.
Zevi.ai
Zevi's AI-powered site search and discovery platform helps customers discover products quickly, boos...
Maya
Singapore-based AI and Big Data company helping enterprises with revenue acceleration, personalizati...
Yuma
Yuma is leveraging Generative AI to automate customer support.
Mottle
An AI-powered chatbot for your website that can be created in under 10 minutes.
TheLoops
Go from point solutions data silos to our powerful AI for CX platform. TheLoops provides agent quali...
Cohere
Visually guide customers over phone or live chat with instant, no-download cobrowsing.
EmailTree.ai
EmailTree.ai is an AI-powered tool that automates email responses using your organization's internal...
Harvey
Hiver's AI assistant, Harvey, offers intelligent solutions to support agents and enables them to wor...
Knowmax
Access accurate knowledge across touchpoints with Knowmax for improved customer engagement and faste...
Aide
Augment your agents with AI for efficient operations and higher customer satisfaction.