58 Best AI Customer Service Tools [2023]
AI Customer Service tools are applications that use artificial intelligence technology to automate and enhance customer service interactions.
Use cases:
- Chatbots: AI-powered chatbots can engage in natural language conversations with customers to answer frequently asked questions and provide quick solutions.
- Voice assistants: Voice assistants such as Amazon's Alexa or Google Assistant can be integrated with customer service tools to provide hands-free customer support.
- Personalized recommendations: AI algorithms can analyze customer data to provide personalized product recommendations and solutions to common issues.
- Sentiment analysis: AI can analyze customer feedback to determine customer sentiment and identify areas for improvement in customer service.
This category of tools is helpful for businesses looking to improve their customer service and automate routine tasks, saving time and resources.
Collab.com
Collab provides next generation Cloud Contact Center powered by AI to over 600+ customers in 70+ cou...
Poly ai
Superhuman Voice Assistants. Answer every call immediately, 24/7. No agents needed.
Kore.ai
Driving AI-Optimized Customer and Employee Experiences. We are the world leader in Conversational AI...
Xokind
Powerful AI agents for Customer Support, Travel, & Sales. XOKind offers an AI platform for product &...
Addy AI
Addy is an A.I. email assistant that drafts your emails in seconds, with your preferred style and to...
Level AI
Level AI is the next-level contact center intelligence platform. Our AI-first SaaS helps companies u...
Rezon8AI
Their AI system automatically analyses and replies to customer reviews of your business so you don't...
Brandmate AI
Brandmate AI is an advanced brand content management tool designed to help local business owners man...
ChatShape
ChatShape is an AI Chatbot builder chrome extension that lets you create custom chatGPT Chatbots tha...