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Cohere is a tool that allows customer experience teams to provide visual guidance to customers over phone or live chat, using instant, no-download cobrowsing. This helps resolve tickets faster, reduces costs, and leads to happier agents and satisfied customers.


  • Instant, no-download cobrowsing
  • Visual guidance over phone or live chat
  • Automation for fast-growing customer service teams

Use Cases

  • Providing visual guidance to customers during support interactions
  • Resolving tickets faster and reducing costs for customer experience teams

Suited For

  • Customer experience teams
  • Support agents