Knowbo is a tool that allows you to create a custom chatbot for your website, enabling your users to chat directly with your website and access all the information they need in a single interface.
Features
Automatic updating of chatbot's knowledge base as your website changes
No additional training needed as chatbot learns from your company's website
Chat history to track performance and visit past conversations
Easy deployment on your website without complex coding or technical skills required
Customize chatbot to fit your brand
Use Cases
Customer support and assistance
Reducing the load on support teams
Enhancing user experience by providing an easy-to-use chat interface
Suited For
Small businesses
eCommerce websites
Websites with extensive documentation or information
FAQ
How does the chatbot integrate with our existing website?
The chatbot can be easily embedded into your website by inserting a code snippet in the <body> tag.
Can the chatbot handle multiple languages?
Yes, the chatbot supports multiple languages to cater to a global audience.
How does the chatbot handle updates to our website?
The chatbot automatically updates its knowledge base as your website changes, ensuring it always has the most current information.
Is the chatbot compatible with all website platforms?
Yes, the chatbot is compatible with various website platforms such as WordPress, Shopify, etc.
Can we customize the appearance and behavior of the chatbot?
Yes, you can fully customize the chatbot to match your brand, including colors, logo, and chat icon.
How does the chatbot handle complex or ambiguous questions from users?
The chatbot is designed to handle complex questions and uses machine learning algorithms to provide accurate responses.
Can the chatbot be trained to understand company-specific terminology?
Yes, the chatbot can be trained to understand and use company-specific terminology and jargon.
What is the onboarding process and how long does it take?
The onboarding process is simple and quick, taking only a few minutes to train and customize the chatbot.
Is there a trial period or money-back guarantee?
Yes, there is a free 7-day trial available on all plans, allowing you to test the chatbot's performance. For more information on guarantees, please contact [email protected].
What kind of technical support is provided?
Knowbo offers technical support and customer service to assist with any issues or questions you may have.
What happens when I reach the maximum messages for the day?
If you reach the maximum messages for the day, the chatbot may stop responding until the next day when the limit is reset.