Whelp is an AI-powered omnichannel shared inbox that allows businesses to streamline customer communication across multiple channels, including Voice, Email, Live Chat, SMS, and WhatsApp.
With Whelp's unified customer view and AI-powered automations, businesses can provide personalized customer service and boost efficiency in managing and responding to inquiries.
Features
- Omnichannel support for Voice, Email, Live Chat, SMS, and WhatsApp
- Unified customer view and CRM platform
- AI-powered automations and chatbot for customer inquiries
- Advanced encryption and secure access controls
- Team collaboration and communication tools
- Analytics and reporting tools
- Integration capabilities with other tools and platforms
Use Cases
- Providing seamless customer support across multiple channels
- Improving efficiency in managing and responding to customer inquiries
- Automating customer inquiries with AI-powered chatbot
- Tracking and analyzing performance and customer interactions
Suited For
- Businesses of all sizes looking to enhance their customer support and streamline communication across multiple channels
FAQ
Whelp supports Voice, Email, Live Chat, SMS, and WhatsApp for omnichannel customer support.
Yes, Whelp offers AI-powered automations and a chatbot to automate customer inquiries.
Yes, Whelp has integration capabilities with a wide range of tools and platforms to streamline workflows.