VocAI is a SaaS platform that utilizes AI to provide omnichannel voice of customer analysis and product research for e-commerce based on ChatGPT.
It helps businesses identify market opportunities and define winning products by leveraging sentiment analysis and AI technology, enabling them to ship products their customers love faster and resolve customer support queries more efficiently.
Features
- Omnichannel voice of customer analysis
- Product research
- Sentiment analysis
- Competitive analysis
- AI and ChatGPT technology
Use Cases
- Market opportunity identification
- Product research
- Customer support resolution
Suited For
- E-commerce businesses