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Viable is an AI-powered tool that utilizes GPT-4 and 9 proprietary AI models to analyze unstructured feedback at scale and provide valuable insights without the need for manual analysis or spreadsheets.


  • State-of-the-art AI and GPT-4 technology
  • Automated analysis of unstructured feedback
  • Elimination of manual tagging and spreadsheets
  • Customizable analysis based on unique objectives
  • Integration with popular tools like Zendesk and Intercom

Use Cases

  • Surface the most urgent topics across all data sources without manual tagging
  • Create strategic action plans, bug reports, and customer FAQs in minutes
  • Save time by automating feedback analysis
  • Improve customer satisfaction and reduce churn

Suited For

  • Customer support and success teams
  • Product managers
  • Marketing teams
  • Companies seeking to analyze unstructured feedback at scale


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