Viable is an AI-powered tool that utilizes GPT-4 and 9 proprietary AI models to analyze unstructured feedback at scale and provide valuable insights without the need for manual analysis or spreadsheets.
Features
- State-of-the-art AI and GPT-4 technology
- Automated analysis of unstructured feedback
- Elimination of manual tagging and spreadsheets
- Customizable analysis based on unique objectives
- Integration with popular tools like Zendesk and Intercom
Use Cases
- Surface the most urgent topics across all data sources without manual tagging
- Create strategic action plans, bug reports, and customer FAQs in minutes
- Save time by automating feedback analysis
- Improve customer satisfaction and reduce churn
Suited For
- Customer support and success teams
- Product managers
- Marketing teams
- Companies seeking to analyze unstructured feedback at scale