PolyAI is a customer-led conversational platform for enterprise that allows businesses to resolve over 50% of calls and consistently deliver a great customer experience.
It leverages AI technology to transform call centers into revenue generators by increasing capacity, responding immediately to customer inquiries, and improving customer loyalty.
Features
- Customized voice assistant design
- Integration with existing tech stack
- Real-time analytics and insights
- Security and compliance certification
- Industry-specific solutions
Use Cases
- Authentication
- Order management
- Billing and payments
- Booking and reservations
Suited For
- Enterprise businesses
- Call centers
- High-demand industries
FAQ
PolyAI is a customer-led conversational platform for enterprise that allows businesses to improve their call center operations and provide a better customer experience.
PolyAI works by designing and integrating a customized voice assistant into the existing tech stack of businesses. It provides real-time analytics and insights to help businesses improve their operations.
PolyAI serves a wide range of industries, including banking, healthcare, travel, hospitality, and more.
Some key features of PolyAI include customized voice assistant design, integration with existing tech stack, real-time analytics and insights, security and compliance certification, and industry-specific solutions.