Korra is a private ChatGPT-like support platform that leverages advanced NLP to provide context-aware, accurate results sourced only from your own content, revolutionizing the way customers access support.
It offers effortless and intuitive search across any file format, empowering your support team with AI, and enabling you to understand your users using powerful insights.
Features
- Advanced NLP for understanding complex queries
- Accurate and context-aware results sourced from your own content
- Spot-on answers highlighted or time-stamped in the results
- Smarter and more efficient AI knowledge base
- Reduces open ticket rates and improves case response and resolution times
- Powerful insight engine for understanding users' behavior
- Support for all file types, including text, video, and web
- Customizable support experience with 3 deployment options
Use Cases
- Enhancing self-service customer support
- Improving internal knowledge management
- Empowering support agents with faster access to data
Suited For
- Customers seeking instant support
- Support agents resolving customer issues
- Workforce in need of an AI-powered internal knowledge base