AskAI is an affordable AI Customer Support Assistant that saves time for both customers and support teams by providing instant, conversational answers to customer questions and offering insights on customer inquiries. With AskAI, you can automate up to 75% of your customer support, improve response times, and reduce customer churn. The tool learns from your website and help documentation to answer user questions 24/7, and it seamlessly integrates with major live chat providers to enable AI and human handover. AskAI also provides actionable insights by extracting recurring issues, questions, bugs, and feature requests from customer conversations and summarizing them for quick action. Overall, AskAI is designed to streamline customer support and enhance customer success.
Features
- Learns from your website & docs to answer users' questions 24/7, in seconds not hours
- AI + Human Handover — working with your existing support tools
- Every customer conversation becomes an actionable insight
Use Cases
- Automate customer support
- Improve response times
- Reduce customer churn
- Extract actionable insights from customer conversations
Suited For
- Customer support teams
- Companies looking to improve their customer support efficiency
FAQ
My AskAI is an AI Customer Support Assistant that provides instant, conversational answers to customer questions and offers insights on customer inquiries. It learns from your website and help documentation to answer user questions 24/7, in seconds.
To create an AI assistant using My AskAI, you need to add your website's homepage, personalize and set up human handover, and launch the assistant on your website by adding a single line of code.
The pricing for My AskAI is not provided on the tool's homepage. Please visit the Pricing section on the website for more information.
The tool's capability to understand questions in multiple languages is not mentioned on the website. It is recommended to contact the AskAI support team for clarifications.
You can add all the webpages from your website, including help documentation spread across multiple support sites, to train your AI assistant. It will learn from this content and provide instant answers to user questions.