Tidio is an all-in-one customer experience solution with live chat, AI chatbots, and multichannel communication. It enables online stores to provide excellent customer service and turn passive visitors into active buyers. With Tidio, businesses can manage customer messages in one place and utilize specialized features for WordPress, such as previewing carts, checking order history, and recommending products directly in the chat. The tool also offers features like smart pop-ups, AI chatbots, and WooCommerce product cards to enhance the customer experience and boost sales. Tidio is available for free with optional paid features and offers support for multiple languages.
Features
- Live chat widget for real-time customer communication
- AI chatbots for automated assistance and lead generation
- Lyro AI for answering customer questions
- WooCommerce product cards for a better shopping experience
- Smart pop-ups to improve conversion rates
- Multi-language support
Use Cases
- Answering customer questions and providing support
- Engaging and converting website visitors
- Generating leads and increasing sales
Suited For
- Online stores
- WordPress website owners